Key information on terms of agreement between renters, owners and MyKitPlace.com can be found here: https://mykitplace.com/legal In addition, before each hire, the Hiring party must agree to the Waiver Agreement. For your reference the Waiver Agreement reads as follows: The Hirer undertakes full responsibility for all the Owner’s equipment while in their care. […]
Sending a third party to collect kit
We strongly advise that UNDER NO CIRCUMSTANCES do you allow someone who is not the renting party to collect the kit on their behalf. As Renters, you are liable for anything that happens to the kit once it is outside the care of the Owner. As Owners please be aware […]
Insurance
Kit hirers will be responsible for the full replacement value of the kit they hire. You should protect yourself by taking out insurance to cover this cost. If items are lost or damaged, you will have to pay for them. In order to rent items over a replacement value of […]
Arranging to meet up
When arranging to meet for the kit pick-up, we recommend following these guidelines: Choose a public place to meet. Tube or rail stations, local cafes and office lobbies are a good place to meet. Never give out your actual home address. Keep in contact, let the other party know if […]
Understanding the dates of hire
On mykitplace.com, each day you select is a chargeable day. Traditionally hires run from a pick-up day to a drop-off day. With mykitplace.com you should only select the days you intend to use the kit. Owners should be aware that Renters may require to pick-up the kit at some point […]
Wear and tear
Owners should be aware that there is an acceptable amount of wear and tear to your kit if you rent it regularly. Where there are minor scratches, blemishes or rubbing off/fading of button images etc. and these have no adverse effect on the function of the kit, these will not […]
Kit damaged when returned
When collecting of your kit at the end of the hire, it is good practice to quickly check through the kit with the Renter present. If you notice damage or components are missing or broken, then you can raise that with the Renter while they are present. Things to check: […]
Late returns
Be sure to check with the other party that they are on schedule to return the kit at the agreed time. If plans need to change, arrange this directly with the other party. Stay in touch. Don’t risk getting a bad reputation for returning gear late or turning up late to collect […]
Preparing your kit
When preparing your kit for a rental be sure to test the kit thoroughly and be satisfied that it is in full working order and all the elements required for the rental are present. You should take precautions to protect lenses and fragile elements where possible. We advise using bags […]
Communication
Communication is the key to a happy MyKitPlace so be sure to respond quickly to enquiries from renters or owners. You can do so easily via the messaging system within MyKitPlace.com. Messages show up in you ‘Inbox’ so be sure to check it regularly. You will also be notified by […]